IT41545: RECONCILE VOLUMES CAUSES SERVER CRASH INSTEAD OF ISSUING ANR4358W, ANR4359W, ANR4360W, OR ANR4361W

8.1.15.100-IBM-SPSRV-WindowsX64
8.1.15.100-IBM-SPSRV-Linuxx86_64
8.1.15.100-IBM-SPSRV-Linuxs390x
8.1.15.100-IBM-SPSRV-Linuxppc64le
8.1.15.100-IBM-SPSRV-AIX
8.1.16.000-IBM-SPCMS-WindowsX64
8.1.16.000-IBM-SPCMS-WindowsI32
8.1.16.000-IBM-SPCMS-Linuxx86_64
8.1.16.000-IBM-SPOC-WindowsX64
8.1.16.000-IBM-SPOC-Linuxx86_64
8.1.16.000-IBM-SPOC-Linuxs390x
8.1.16.000-IBM-SPOC-LinuxPPC64le
8.1.16.000-IBM-SPOC-AIX
8.1.16.000-IBM-SPSRV-WindowsX64
8.1.16.000-IBM-SPSRV-Linuxx86_64
8.1.16.000-IBM-SPSRV-Linuxs390x
8.1.16.000-IBM-SPSRV-Linuxppc64le
8.1.16.000-IBM-SPSRV-AIX
8.1.14.200-IBM-SPSRV-WindowsX64
8.1.14.200-IBM-SPSRV-Linuxx86_64
8.1.14.200-IBM-SPSRV-Linuxs390x
8.1.14.200-IBM-SPSRV-Linuxppc64le
8.1.14.200-IBM-SPSRV-AIX

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect server crashes - producing a crash dump in
  the process - whenever RECONCILE VOLUMES detects a problem and
  needs to issue one of the following messages:
  
  - ANR4358W
  Command: Volume volume name not valid, the attributes of the
  volume on target server do not match the attributes on the
  source server.
  - ANR4359W Command: Volume volume name not
  valid, the size of the volume on target server does not match
  the size on the source server.
  - ANR4360W Command: Volume
  volume name not valid, the type of the volume on target server
  does not match the type on the source server.
  - ANR4361W
  Command: Volume volume name not valid, the target server has
  reported damage to all or part of the volume.
  
  The warning
  messages do not appear in the activity log because the server
  crashes first.
  An analysis of the core dump will show the
  following callstack (may include ANR4358W, ANR4359W, ANR4360W,
  or ANR4361W):
  
  0x00007ffff3e068c1 in
  __strlen_sse2_pminub
  0x00000000004fd792 in OrderInsertBuf
  (srcP=srcP@entry=0x7ffbe824e53e "ANR4359W ", msgNum=4359,
  severity=3, ...
  0x000000000141fb41 in OutGetMsgP
  (msgNum=msgNum@entry=4359, ...
  0x00000000014254d6 in StdPutMsg
  (filename=0x16f8890 "admserv.c", lineno=1386, msgNum=4359,
  ...
  0x000000000142751b in outRptfTrFL ...
  0x000000000068defe in
  ReconcileDevclass ...
  0x000000000068ee68 in ReconcileServer
  ...
  AdmReconcileThread
  (argCtlP=0x7ffbe81603e8)...
  0x00000000014ceb83 in StartThread
  (startInfoP=<optimized out>) ...
  0x00007ffff78c4ea5 in
  start_thread ...
  0x00007ffff3d95b0d in clone ...
  
  The server
  can be restarted after the crash but it will crash again if
  RECONCILE VOLUMES encounters the same set of issues.
  
  
  IBM
  Spectrum Protect Versions Affected:
  IBM Spectrum Protect Server
  V8.1.14 and above on all supported platforms
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 8.1.14.200, 8.1.15.100, and  *
  * 8.1.16. Note that this is subject to change at the           *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels