IT41478: OPERATIONS CENTER SPOKE SERVER TASKS INCORRECTLY DISPLAYED AS "RUNNING"

8.1.15.100-IBM-SPSRV-WindowsX64
8.1.15.100-IBM-SPSRV-Linuxx86_64
8.1.15.100-IBM-SPSRV-Linuxs390x
8.1.15.100-IBM-SPSRV-Linuxppc64le
8.1.15.100-IBM-SPSRV-AIX
8.1.16.000-IBM-SPCMS-WindowsX64
8.1.16.000-IBM-SPCMS-WindowsI32
8.1.16.000-IBM-SPCMS-Linuxx86_64
8.1.16.000-IBM-SPOC-WindowsX64
8.1.16.000-IBM-SPOC-Linuxx86_64
8.1.16.000-IBM-SPOC-Linuxs390x
8.1.16.000-IBM-SPOC-LinuxPPC64le
8.1.16.000-IBM-SPOC-AIX
8.1.16.000-IBM-SPSRV-WindowsX64
8.1.16.000-IBM-SPSRV-Linuxx86_64
8.1.16.000-IBM-SPSRV-Linuxs390x
8.1.16.000-IBM-SPSRV-Linuxppc64le
8.1.16.000-IBM-SPSRV-AIX
8.1.14.200-IBM-SPSRV-WindowsX64
8.1.14.200-IBM-SPSRV-Linuxx86_64
8.1.14.200-IBM-SPSRV-Linuxs390x
8.1.14.200-IBM-SPSRV-Linuxppc64le
8.1.14.200-IBM-SPSRV-AIX

APAR status

• Closed as program error.

Error description

• The IBM Spectrum Protect Operations Center, under "Servers" -
  section "Tasks", can incorrectly display
  tasks from Spoke servers as still ?running? despite these having
  been completed.
  ?Tasks? are processes as seen with the query process command on
  the affected server command line.
  This issue affects only Spoke servers and any task status
  (completed ? - running - warning - fail).
  
  | MDVREGR 8.1.13.000-5698ISMSV |
  
  
  IBM Spectrum Protect Versions Affected:
  Server 8.1.13 and later on all supported platforms
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be                                              *
  * fixed in levels 8.1.14.200, 8.1.15.100, and 8.1.16.  Note    *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels