IT41443: UNABLE TO ADD STORAGE DEVICES TO SUBGROUPS

APAR status

• Closed as program error.

Error description

• Users report that after they launch the ?Add to General Group?
  dialog in Storage Insights, that they do not see their defined
  subgroups appear in the list; because of this they?re unable to
  add storage resources to their defined subgroups. There is no
  action that a user can take to get this list to populate.
  Enabling a browser debugger we can see the calls that are made
  to try to populate the groups menu:
  https://insights.ibm.com/api/<uuid_removed>/0/rest/srm/v2/curi/
  EligibleGeneralGroups/items?filter=%7B%7D&
  panelKey=<key_removed>&param_getEligibleCandidates=true
  &param_resources=%5B%5D&param_resourceType=filerStorage&param_t
  pcGridKey=<key_removed>&param_dropCache=false&
  pageIndex=0&pageSize=500&start=0&count=500&sort=NAME&dojo.preve
  ntCache=<value_removed>
  and the response is:
  {?identifier?:?tableID?,?ids?:[?<ID_Removed>?,?<ID_REMOVED>?],
  ?items?:[{?NAME?:{?formatter?:?imageLabel?,?image?:?abstractGro
  up116",?label?:?8k_raid_1stMarch?,?link?:?generalGroupDetail?,?
  propertyFormatter?:?imageLinkNewProp?,?resourceID?:?7a530280-fd
  0f-11ec-aa8f-3fc7ab7088a1",?resourceType?:??},?DESCRIPTION?:??,
  ?SUBGROUPS?:{?formatter?:?imageLabel?,?image?:?abstractGroup116
  ?,?label?:?sub_8k_1stMarch?,?propertyFormatter?:??,?resourceID?
  :??,?resourceType?:??},?HIERARCHY?:?/8k_raid_1stMarch?,?SYSTEM_
  UUID?:?<UUID_REMOVED>?,?id?:?<UUID_REMOVED>?,?additionalFormPar
  ms?:{?subcomponent?:false},?tableID?:?<ID_REMOVED>?},{?NAME?:{?
  formatter?:?imageLabel?,?image?:?abstractGroup116?,?label?:?<la
  bel_removed>?,?link?:?generalGroupDetail?,?propertyFormatter?:?
  imageLinkNewProp?,?resourceID?:?<ID_REMOVED>,?resourceType?:??}
  ,?DESCRIPTION?:??,
  ?SUBGROUPS?:{?formatter?:?imageLabel?,?label?:??,?propertyForma
  tter?:??,?resourceID?:??,?resourceType?:??},?HIERARCHY?:?<ID_RE
  MOVED>t?,?SYSTEM_UUID?:?<ID_REMOVED>?,?id?:?<ID_REMOVED>?,
  ?additionalFormParms?:{?subcomponent?:false},?tableID?:?<ID_REM
  OVED>?}],?numRows?:3}
  ____________________________________________________
  The defect is against component: 5608TPCSI
  Server/Manager build/release: 5.4.x
  Problem as described by customer: Cannot add system to subgroup
  on Insights
  Initial customer impact (low/med/high): med
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users attempting to add device to       *
  * General Group                                                *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Storage Insights users report that after they launch the     *
  * "Add to General Group" dialog that they do not see their     *
  * defined subgroups appear in the list; because of this        *
  * they are unable to add storage resources to their defined    *
  * subgroups.                                                   *
  * There is no action a user can take to get this list to       *
  * populate.                                                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q22   [ 54X-IBM-SI ]
  ( release target 4Q 2022 / December )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels