IT41410: TIERING PROCESS IS FAILING DUE TO A CONFLICT WITH EXPIRATION

8.1.15.100-IBM-SPSRV-WindowsX64
8.1.15.100-IBM-SPSRV-Linuxx86_64
8.1.15.100-IBM-SPSRV-Linuxs390x
8.1.15.100-IBM-SPSRV-Linuxppc64le
8.1.15.100-IBM-SPSRV-AIX
8.1.16.000-IBM-SPCMS-WindowsX64
8.1.16.000-IBM-SPCMS-WindowsI32
8.1.16.000-IBM-SPCMS-Linuxx86_64
8.1.16.000-IBM-SPOC-WindowsX64
8.1.16.000-IBM-SPOC-Linuxx86_64
8.1.16.000-IBM-SPOC-Linuxs390x
8.1.16.000-IBM-SPOC-LinuxPPC64le
8.1.16.000-IBM-SPOC-AIX
8.1.16.000-IBM-SPSRV-WindowsX64
8.1.16.000-IBM-SPSRV-Linuxx86_64
8.1.16.000-IBM-SPSRV-Linuxs390x
8.1.16.000-IBM-SPSRV-Linuxppc64le
8.1.16.000-IBM-SPSRV-AIX
8.1.14.200-IBM-SPSRV-WindowsX64
8.1.14.200-IBM-SPSRV-Linuxx86_64
8.1.14.200-IBM-SPSRV-Linuxs390x
8.1.14.200-IBM-SPSRV-Linuxppc64le
8.1.14.200-IBM-SPSRV-AIX

APAR status

• Closed as program error.

Error description

• Expiration and Tiering are conflicting and tiering is not able
  to recognize an object being deleted out from under it.
  
  
  The ffdc logs showing the following errors:
  
  [05-28-2022 21:18:50.299][ FFDC_GENERAL_SERVER_ERROR ]:
  (sctierbatch.c:4108) No extents found for bitfile 768883358.
  Expecting at least one.
  
  [05-29-2022 15:12:00.851][ FFDC_GENERAL_SERVER_ERROR ]:
  (sctierbatch.c:4108) No extents found for bitfile 768882802.
  Expecting at least one.
  
  [05-30-2022 00:40:49.165][ FFDC_GENERAL_SERVER_ERROR ]:
  (sctierbatch.c:4108) No extents found for bitfile 771401872.
  Expecting at least one.
  
  
  
  
  
  The show invo for the objects show not found:
  
  >show invo 771401872
  Object 771401872 NOT FOUND.
  Bitfile Object: 771401872
  Bitfile Object NOT found in non-container pools.
  >show invo 768882802
  Object 768882802 NOT FOUND.
  Bitfile Object: 768882802
  Bitfile Object NOT found in non-container pools.
  >show invo 768883358
  Object 768883358 NOT FOUND.
  Bitfile Object: 768883358
  Bitfile Object NOT found in non-container pools.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be                                              *
  * fixed in levels 8.1.14.200, 8.1.15.100 and 8.1.16.  Note     *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:   AIX, Linux, Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels