IT41345: CONTAINER RESOURCE SNAPSHOT AND BACKUP FAILS DUE TO INSTALLATIONOF OADP 1.0.3

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect Plus Container Backup Support installs Red
  Hat OpenShift API for Data Protection (OADP) operator as a
  dependency to run backups, snapshots, and restores of Kubernetes
  and Red Hat OpenShift resources. In some environments, Red Hat
  OADP operator 1.0.3 might be installed instead of Red Hat OADP
  operator 1.0.2. Installation of Container Backup Support fails
  to deploy the Velero deployment and the agent to configure OADP
  operator correctly. This configuration error causes jobs with
  involved resources to fail.
  
  This error can be confirmed by checking the version of OADP
  operator installed with Container Backup Support. To check,
  retrieve the Cluster Service Versions objects in the
  installation namespace in the Red Hat OpenShift Console or by
  using command line by running:
  "oc get ClusterServiceVersions --namespace <install namespace>".
  
  The typical installation namespace is "baas". If the OADP
  operator version is 1.0.3, the error is confirmed.
  
  Note: When you upgrade to OADP 1.0.3, the operator introduces
  updates that can break the existing deployments. For more
  information, see Red Hat ticket
  https://access.redhat.com/support/cases/#/case/03252265.
  
  Affected levels: IBM Spectrum Protect Plus Container Backup
  Support 10.1.10 and 10.1.11 on Red Hat OpenShift environments.
  

Local fix

• Run the following command line command to edit the OADP Velero
  deployment configuration: "oc edit dataprotectionapplication
  --namespace <install namespace>". The typical install namespace
  is "baas" Under the line "spec", add the following with
  indentation from the field "spec": "backupImages: false". Save
  and close the text editor.
  
  Navigate to the Spectrum Protect Plus server user interface and
  trigger an inventory job for the agent application. Wait for the
  inventory job to finish.
  
  Lastly, edit the Backup Storage Location object by executing
  from command line "oc edit BackupStorageLocation default
  --namespace <install namespace>". Add the following under the
  field "spec" with indentation. Add the value "credential:".
  Shift to a new line and indent again from the field
  "credential:". Add the field "key: cloud". Shift to a new line.
  Under the field "key: cloud" add the field "name:
  cloud-credentials". Save and close the text editor. Resource
  snapshots, backups, and restores should now work.
  
  See also technote:
  https://www.ibm.com/support/pages/node/6599971
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus Container Backup Support 10.1.11   *
  * on the Red Hat OpenShift container orchestration platform    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus Container *
  * Backup Support level 10.1.12. Note that this is subject to   *
  * change at the discretion of IBM.                             *
  ****************************************************************
  

Problem conclusion

• IBM Spectrum Protect Plus Container Backup Support will install
  and configure OADP 1.0.3 successfully.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Apps     ocp
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels