IT41076: HYPER-V GUEST CRASHES WHILE PERFORMING IBM SPECTRUM PROTECT PLUS FILE RESTORE

APAR status

• Closed as program error.

Error description

• During instant access or file restore on a Hyper-V guest, an
  invalid disk could be left attached
  
  to the guest if other reconfiguration steps fail.
  
  This can result in the Hyper-V guest being left in a bad state
  once the vSnap LUN is
  
  unmapped from the Hyper-V host/cluster.
  
  
  
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.10 and later
  
  
  
  Additional Keywords: SPP, SPPlus, TS009260225, Hyper-V,
  Restore, FLR, mount
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.10.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.11. Note that this is subject to change at the    *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• The fix for this issue is to rollback Hyper-V VM restore disk if
  the VM reconfiguration fails.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• HyperV
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels