IBM Support

IT41076: HYPER-V GUEST CRASHES WHILE PERFORMING IBM SPECTRUM PROTECT PLUS FILE RESTORE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • During instant access or file restore on a Hyper-V guest, an
    invalid disk could be left attached
    
    to the guest if other reconfiguration steps fail.
    
    This can result in the Hyper-V guest being left in a bad state
    once the vSnap LUN is
    
    unmapped from the Hyper-V host/cluster.
    
    
    
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.10 and later
    
    
    
    Additional Keywords: SPP, SPPlus, TS009260225, Hyper-V,
    Restore, FLR, mount
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.10.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * level 10.1.11. Note that this is subject to change at the    *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • The fix for this issue is to rollback Hyper-V VM restore disk if
    the VM reconfiguration fails.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT41076

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-05-30

  • Closed date

    2022-06-15

  • Last modified date

    2022-06-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • HyperV
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1A","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024