IT40956: DISPLAY CHSTATUS for a SDR channel contained LONGRTS(0) SHORTRTS(0) but the channel had not retried many times

APAR status

• Closed as program error.

Error description

• DISPLAY CHSTATUS for a SDR channel contained a STOPPED channel
  status with LONGRTS(0) SHORTRTS(0).
  
  Later the MQ administrator changed this channel to INACTIVE
  state.  Thereafter, if the SDR channel failed to start on the
  first trigger, it then went immediately into STOPPED status
  again without entering RETRYING.
  

Local fix

• Issue START CHANNEL commands when the reason for channel abend
  has been resolved.
  

Problem summary

• ****************************************************************
  USERS AFFECTED:
  Users of MQ SDR-RCVR channels who run STOP CHANNEL(channelname)
  STATUS(STOPPED) and then restart the queue manager.  After
  moving the channel to INACTIVE status, the user is then relying
  on automatic RETRYING behaviour if the channel cannot be started
  immediately.
  
  
  Platforms affected:
  MultiPlatform
  
  ****************************************************************
  PROBLEM DESCRIPTION:
  The Saved Channel Status had remembered a zero value for LONGRTS
  and SHORTRTS (number of long retries, and number of short
  retries, respectively).
  
  This was due to a defect within the MQ channels code that runs
  during STOP CHANNEL(channelname) STATUS(STOPPED), not due to the
  retries actually being attempted.
  

Problem conclusion

• The reason for the LONGRTS(0) SHORTRTS(0) state has been
  identified and corrected.
  
  If requesting a fix for this issue, then a fix for IT40296
  should be requested at the same time.
  
  ---------------------------------------------------------------
  The fix is targeted for delivery in the following PTFs:
  
  Version    Maintenance Level
  v9.2 LTS   9.2.0.7
  v9.3 LTS   9.3.0.2
  v9.x CD    9.3.1
  
  The latest available maintenance can be obtained from
  'WebSphere MQ Recommended Fixes'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
  
  If the maintenance level is not yet available information on
  its planned availability can be found in 'WebSphere MQ
  Planned Maintenance Release Dates'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
  ---------------------------------------------------------------
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MQ BASE V9.2

• Fixed component ID

  5724H7281

Applicable component levels