IT40680: CLOUDPROVIDEREXISTSEXCEPTION MESSAGE RECEIVED DURING A OFFLOAD TO CLOUD STORAGE.

APAR status

• Closed as program error.

Error description

• During a offload job to the cloud, the following messages are
  received:
  JobLog:
  ERROR http-nio-8082-exec-10 c.s.dp.xsb.api.commons.exception.Ex
  ceptionMessageTranslatorcom.catalogic.ecx.api.cloud.exception.C
  loudProviderExistsException:null
  
  
  Virgo Log:
  [2022-04-05T14:56:27.735Z] ERROR http-nio-8082-exec-10
  c.s.dp.xsb.api.commons.exception.ExceptionMessageTranslator com
  .catalogic.ecx.api.cloud.exception.CloudProviderExistsException:
  [2022-04-05T14:56:27.735Z] ERROR http-nio-8082-exec-10
  c.s.dp.xsb.api.commons.exception.ControllerExceptionHandler null
  
  [2022-04-05T14:56:27.736Z] ERROR asyncTaskExecutor-130
  c.c.e.s.protection.hypervisor.nativesnap.OffloadProviderSWF
  1649170560026 Unable to update the protection configuration for
  cotainer 400 null
  [2022-04-05T14:56:27.736Z] INFO asyncTaskExecutor-130
  c.c.e.s.protection.hypervisor.nativesnap.OffloadProviderSWF
  1649170560026 Unable to update the protection configuration for
  cotainer 400
  nullorg.springframework.web.client.HttpClientErrorException: 400
  null
  [2022-04-05T14:56:27.751Z] INFO asyncTaskExecutor-130
  c.s.d.x.catalog.catalogmanager.impl.VersionBasedCatalogOperation
  1649170560026 no _VERSION collection found. 1 removed from
  recovery_ProtectionTaskInfo
  
  
  IBM Spectrum Protect Plus Versions Affected: IBM Spectrum
  Protect Plus 10.1.10
  
  
  Initial Impact: Medium
  
  
  Additional Keywords: SPP, SPPlus, offload cloud
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.10.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.10.2 and 10.1.11. Note that this is subject to    *
  * change at the discretion of IBM.                             *
  ****************************************************************
  

Problem conclusion

• The fix for this issue was to correct the duplicate name
  checking when modifying a cloud endpoint.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Platform
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels