IT40465: DS8000 VOLUMES SHOW ZERO USED & WRITTEN CAPACITY [PROVISIONED CAPACITY SHOWS ZERO]

APAR status

• Closed as program error.

Error description

• All of the DS8000 volumes show 0 used capacity and 0 written
  capacity although I/O loads can be observed in the performance
  charts for these volumes.
  
  As a result, the provisioned capacity % is also displayed as 0.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring DS8000 storage devices *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights, all of the DS8000 volumes show 0 used   *
  * capacity and 0 written capacity although I/O loads can be    *
  * observed in the performance charts for these volumes.        *
  *                                                              *
  * As a result, the provisioned capacity % is also displayed as *
  * 0.                                                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q22   [ 54X-IBM-SI ]
  ( release target 2Q 2022 / June )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels