IT40292: HITACHI FC PORT COUNT DISCREPANCY

APAR status

• Closed as program error.

Error description

• Depending on where you look in Storage Insights, there is a
  discrepancy in the count (and listing) of FC ports for a Hitachi
  device.
  
  - Properties > Configuration tab includes FC and FICON ports in
  the total.
  - Following the hotlink there takes you to a detailed listing of
  the FC ports that only includes the FC ports (no FICON ones).
  - Viewing the FC Ports total under Internal Resources for a
  device also shows only the lesser FC port only count and
  clicking into it only lists the FC ports and not FICON ones.
  
  The number for FC ports for a device should be the same from all
  of the views.
  
  Storage Insights does not support displaying FICON port
  information for Hitachi storage devices.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users viewing details of monitored      *
  * Hitachi devices                                              *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Depending on where you look in Storage Insights, there are   *
  * discrepancies in the count (and listing) of FC ports for a   *
  * Hitachi device.                                              *
  *                                                              *
  *  - Properties > Configuration tab includes FC and FICON      *
  *  ports in the total.                                         *
  *                                                              *
  *  - Following the hotlink there takes you to a detailed       *
  * listing                                                      *
  *   of the FC ports that only includes the FC ports (no FICON  *
  *   ones).                                                     *
  *                                                              *
  *   - Viewing the FC Ports total under Internal Resources for  *
  *   a device also shows only the lesser FC port only count and *
  *   clicking into it only lists the FC ports and not FICON     *
  * ones.                                                        *
  *                                                              *
  * The number for FC ports for a device should be the same      *
  * from all of the views.                                       *
  *                                                              *
  * Storage Insights does not support displaying FICON port      *
  * information for Hitachi storage devices.                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q22   [ 54X-IBM-SI ]
  ( release target 2Q 2022 / late April )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels