IT40258: IMPROVE LOGGING IN THE TENANT-MANAGEMENT SERVICE

APAR status

• Closed as program error.

Error description

• Internal logging capabilities for the tenant-management service
  lack sufficient detail to troubleshoot certain kinds of issues
  relating to license updates and discrepancies.
  ____________________________________________________
  The defect is against component: 5608TPCSI
  Server/Manager build/release: 5.4.x
  Problem as described by customer: SI4SC functions not present
  Initial customer impact (low/med/high): med
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users switching licenses                *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights, the internal logging capabilities for   *
  * the tenant-management service lack sufficient detail to      *
  * troubleshoot certain kinds of issues relating to license     *
  * updates and discrepancies.                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q22   [ 54X-IBM-SI ]
  ( release target 2Q 2022 / late April )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels