IT40150: SERVER MAY CRASH DUE TO ?SHOW RESQUEUE? COMMAND

8.1.18.000-IBM-SPSRV-WindowsX64
8.1.18.000-IBM-SPSRV-Linuxx86_64
8.1.18.000-IBM-SPSRV-Linuxs390x
8.1.18.000-IBM-SPSRV-Linuxppc64le
8.1.18.000-IBM-SPSRV-AIX

APAR status

• Closed as program error.

Error description

• There is a timing window where the ?SHOW RESQUEUE? command can
  cause a server crash.
  
  This command is included in the always on servermon and in the
  servermon PERL scripts.
  Crash can occur also if an admin runs it outside of servermon.
  
  Activity log:
  
  ANR2017I Administrator SERVER_CONSOLE issued command:
  
                           SHOW RESQUEUE
  
  
  ANR2017I Administrator SERVER_CONSOLE issued command:
  
                           SHOW TXNTABLE LOCKDETAIL=NO
  
  ........
  
  ANR2034E QUERY STGPOOLDIRECTORY: No match found using
  
                           this criteria.
  
  ANR2034E QUERY REPLICATION: No match found using this
  
                           criteria.
  ANR2017I Administrator SERVER_CONSOLE issued command:
  
                           SHOW DEDUPTHREAD
  
  ANR2017I Administrator SERVER_CONSOLE issued command:
  
                           SHOW BANNER
  
  ANR7811I Using instance directory /home/instance
  ANR3339I Default Label in key data base is TSM Server
  
                           SelfSigned SHA Key.
  
  ANR4726I The ICC support module has been loaded.
  
  
  
  On AIX platform, dbx ?where? output will look similar to:
  
  (dbx) where
  admResShow@AF24_22(??) at 0x1001373a0
  admResShow(??) at 0x100137174
  AdmShow(??) at 0x101498038
  AdmCommandLocal(??, ??, ??, ??, ??) at 0x1009f5214
  admCommand(??, ??, ??, ??, ??) at 0x1009f1d5c
  RunCommand(??, ??, ??) at 0x10118a5e0
  ServerMonTenMinThread(??) at 0x101182ee0
  StartThread(0x0) at 0x10001146c
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.18. Note that this is     *
  * subject to change at the discretion of IBM.                  *
  *                                                              *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels