IT39951: HYPER-V VM RESTORE FAILED WITH ERROR = (HYPERVISORVMREGISTEREXCEPTION)

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect Plus failed on Hyper-V VMs restore job.
  From the job log, it indicates that cannot register because it?s
  failing to get the disk information. It is failing with a
  generic problem with VM?s config when importing into Hyper-V.
  You can find an example of the error below from the job log and
  the Hyper-V log.
  
  SPP Job log error:
  
  Failed to create VM (IBMVM-DB00). Error =
  (HypervisorVMRegisterException).ERROR,xxxxxxxxxxxx ,<hostname>,
  Failed to register VM (IBMVM-DB00).
  
  
  Hyper-V host log error:
  INFO  asyncTaskExecutor-3101
  MSVM_VirtualSystemManagementServiceDAOImpl          x
  RealizePlannedSystem failed with exception: java.lang.Exception:
  Job failed. Reason: ' IBMVM-DB00? could not be realized due to
  errors in its configuration file which could not be resolved.
  (Virtual machine ID xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx)
  
  IBM Spectrum Protect Plus Versions Affected:
  
  IBM Spectrum Protect Plus 10.1.8x
  Additional Keywords: SPP, SPPLUS, TS007406869
  Local Fix: None
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.8 and 10.1.9.           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.9.3 and 10.1.10. Note that this is subject to     *
  * change at the discretion of IBM.                             *
  ****************************************************************
  

Problem conclusion

• The fix for this issue is to check for invalid disks and remove
  them as part of restore.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Hypervis Hyper-V
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels