IT39902: BACKUP/RESTORE OF CONTAINER MIGHT HANG

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect Plus backup or restore of Openshift or
  Kubernetes may hang after the operation is complete.
  
  In the job log a message like
   CTGGA4109 [X.XXX.XXX.XXX] ? Finished backup for k8s agent ?
  can be observed followed by a sequence of messages like
   CTGGA2325 [X.XXX.XXX.XXX] Waiting for remote operation to
   complete on server X.XXX.XXX.XXX
  
  The operation also does not complete after cancellation.
  
  IBM Spectrum Protect Plus Versions Affected: 10.1.9
  

Local fix

• Restart the IBM Spectrum Protect Plus server. Ensure no other
  jobs are running when restarting.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.9.x                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * SEE ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.10.                                               *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• The problem was fixed. The backup and restore operations no
  longer hang. You can wait for completion or cancel at any time.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• k8s      ocp
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels