IT39857: THE "TOTAL NUMBER OF OBJECTS INSPECTED" STATISTICS IS NOT EQUAL TO ZERO AT THE END OF A SNAPDIFF BACKUP

APAR status

• Closed as program error.

Error description

• At the end of a SnapDiff backup, the final backup statistics
  periodically reports some objects as inspected while it should
  not, because in the case of SnapDiff backup, the client relies
  on the NetApp API to identify the objects that need to be saved.
  
  In example below, it can be seen that 5673 objects were
  inspected instead of zero:
  
   Total number of objects inspected:   5.673
   Total number of objects backed up:   181.094
   Total number of objects updated:     0
   Total number of objects rebound:     0
   Total number of objects deleted:     0
   Total number of objects expired:     85.520
   Total number of objects failed:      0
   Total number of objects encrypted:   0
   Total snapshot difference objects:   266.614
   Total number of subfile objects:     0
   Total number of objects grew:        0
   Total number of retries:             218
   Total number of bytes inspected:     7,36 MB
   Total number of bytes transferred:   184,53 GB
   Data transfer time:                  3.014,67 Sek.
   Network data transfer rate:          64.184,48 KB/Sek
   Aggregate data transfer rate:        33.395,42 KB/Sek
   Objects compressed by:               0 %
   Total data reduction ratio:          0,00 %
   Subfile objects reduced by:          0 %
   Elapsed processing time:             01:36:34
  
  IBM Spectrum Protect Versions Affected:
    Client Version 8.1 on all platforms
  
  
  Additional Keywords: TS007706393 NAS
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Backup-archive client versions 7.1 and 8.1 running on        *
  * Windows and Linux x86/86_64 platforms.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the backup-archive    *
  * client version 8.1.15 on Windows and Linux x86/86_64         *
  * platforms.                                                   *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• The code has been fixed so currently the client doesn't
  calculate excluded files during snapdiff backup in the final
  statistics 'Total number of objects inspected:'.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels