IT39856: STORAGE SYSTEM CONDITION IS IN ERROR IN STORAGE INSIGHTS EVEN IF THERE IS NO INTERNAL COMPONENT IN ERROR

APAR status

• Closed as program error.

Error description

• Storage Insights incorrectly reports the Storage System
  condition (Error/Critical) for the volumes status
  'Offline-Green' (i.e. Aux vdisk for Hyperswap volume, Metro
  Mirror copy relationship volume, etc..)
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users viewing status of storage device  *
  * volumes                                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Storage Insights incorrectly reports the storage             *
  * system condition (Error/Critical) for the volumes            *
  * status 'Offline-Green' (applies to Aux vdisk for             *
  * Hyperswap volume, Metro Mirror copy relationship             *
  * volume, etc..)                                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q22   [ 54X-IBM-SI ]
  ( release target 1Q 2022 / March )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels