APAR status
Closed as program error.
Error description
An MQ 9.2.0.4 Managed File Transfer agent is acting as the source agent for managed transfers. Intermittently, managed transfers containing multiple transfer items are marked as "Partially Successful", and one or more transfer items within those managed transfers are marked as "Failed" with the supplementary message: BFGSS0090E: Failed to generate audit information for the source transfer item. If a database logger has been set up for the MQ Managed File Transfer topology, it is unable to process any "Progress" messages that contain the new BFGSS0090E supplementary message. When a message containing this supplementary information is received, the database logger puts it onto its reject queue.
Local fix
Problem summary
**************************************************************** USERS AFFECTED: This issue affects users of IBM MQ Managed File Transfer who: - Have source agents for managed transfers that are running MQ 9.2.0.4 Managed File Transfer. - And are using a database logger to collect and store information about the managed transfers performed in their MQ Managed File Transfer topology. Platforms affected: MultiPlatform **************************************************************** PROBLEM DESCRIPTION: As part of the fix for APAR IT36500: - If a managed transfer went into, and then came out of, recovery due to the source agent stopping unexpectedly. - And, during the recovery processing for a managed transfer, the source agent determined that it had written one less checkpoint record that the destination agent. then the source agent would create a dummy checkpoint record and restart from the position requested by the destination agent. This ensured that the source agent didn't resend any data that had already been processed by the destination agent, which prevented the issue reported in that APAR from occurring. Because of the dummy checkpoint, the source agent was unable to confirm that the data that it sent before it abended was exactly the same as the data that was successfully written by the destination agent (for example, the source file might have changed while the source agent was down). The changes for IT36500 would result in the source agent marking any items that were affected in this way as "Failed", with the new supplementary information message: BFGSS0090E: Failed to generate audit information for the source transfer item. The source agent would then publish a "Progress" message containing this new supplementary information to the SYSTEM.FTE topic on the coordination queue manager for the MQ Managed File Transfer topology. However, the "Progress" messages containing the new BFGSS0090E message did not contain any "transfer type" information. This meant that if copies of these "Progress" messages were delivered to a database logger, the logger would be unable to process them and would put them onto its reject queue.
Problem conclusion
To resolve this issue, MQ Managed File Transfer has been updated so that "Progress" messages published by the source agent which contain a BFGSS0090E error also include "transfer type" information. This ensures that the messages can be successfully processed by a database logger. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v9.2 LTS 9.2.0.5 v9.x CD 9.2.4 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT39713
Reported component name
MQ BASE V9.2
Reported component ID
5724H7281
Reported release
920
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-01-21
Closed date
2022-01-28
Last modified date
2022-02-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MQ BASE V9.2
Fixed component ID
5724H7281
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920"}]
Document Information
Modified date:
02 February 2022