IT39705: ABSTRACT: MOVING S3 CLOUD CONTAINER STORAGE DATA TO S3 GLACIER CAN CAUSE DAMAGE AND RESTORE FAILURE

APAR status

• Closed as program error.

Error description

• Spectrum Protect Server Cloud container storage doesn't support
  S3 Glacier, moving Cloud container storage data  from S3 to S3
  Glacier can cause damage and restore failure.
  
  cloud object storage support page had been updated to indicate
  we only support S3 Glacier for "cloud retention storage pools" ,
  With this APAR, we will introduce an error message for users
  stores Cloud container storage data in unsupported cloud
  devices.
  
  Platform version Affected:
  Spectrum protect Server all supported versions on all supported
  platforms
  
  Additional KeyWords:
  Glacier S3 TS008025586 TS008025231
  

Local fix

• 1. Recall the containers in Amazon S3 from the glacier storage
  class.
  
  2. Move the containers in Amazon S3 back to the the standard
  storage class.
  
  3. Issue an audit in the server to reset the container etags:
  
     audit container stg=<stgpool_name> resetetag=yes
  4:if there are damages in the pool, additional steps required:
  audit container stg=<stgpool_name action=scandamaged ( or
  scanall)
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.15. Note that this is     *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release: AIX, Linux, and
  Windows.
  Platforms fixed: AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels