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IT39657: INVALID VALUES SHOWN FOR SOME PERFORMANCE VALUES: 17976931348623157..0.00

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APAR status

  • Closed as program error.

Error description

  • When looking at historical performance metrics, some periods
    show obviously invalid metrics.  This has been observed with the
    max and min values for the following metrics:
     Total IO Rate
     Overall Response Time
     Read I/O Rate Overall
    
    The following is an example value which can occur (may be
    positive or negative).
    179769313486231570000000000000000000000000000000000000000000000
    000000000000000000000000000000000000000000000000000000000000000
    000000000000000000000000000000000000000000000000000000000000000
    000000000000000000000000000000000000000000000000000000000000000
    000000000000000000000000000000000000000000000000000000000.00
    
    This is observed both in Storage Insights and with the data
    exported from it.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users viewing historical performance    *
    * metrics                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In Storage Insights, when reviewing historical performance   *
    * metrics, some periods show obviously invalid metrics.        *
    * This has been observed with the max and min values for       *
    * the following metrics:                                       *
    *                                                              *
    *  - Total I/O Rate                                            *
    *  - Overall Response Time                                     *
    *  - Read I/O Rate Overall                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 1Q22   [ 54X-IBM-SI ]
    ( release target 1Q 2022 / February )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT39657

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-14

  • Closed date

    2022-01-19

  • Last modified date

    2022-01-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
13 January 2026