IT39646: AFTER BACKUP-ARCHIVE CLIENT WEB UI GOT TIMEOUT, AN ERROR WILL BEOUTPUT TO DSMERROR.LOG.

APAR status

• Closed as program error.

Error description

• If there wasn't any operation on backup-archive client web user
  interface for 30 minutes, an error will be output to
  dsmerror.log like:
  ANS0361I DIAG: sessClose: Communications close error: -50
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect backup-archive client 8.1.13 web user   *
  * interface on AIX, Windows and all Linux platforms            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect backup-archive *
  * client 8.1.14. Note that this is subject to change at the    *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• If there wasn't any operation on backup-archive client web user
  interface for 30 minutes, timeout will happen and the
  backup-archive client will try to close the session between
  backup-archive client and IBM Spectrum Protect server. If the
  session was already closed by server side, then do not output
  error to dsmerror.log. Instead, output to trace log.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels