IT39590: INTERMITTENT DATA COLLECTION FAILURES IN STORAGE INSIGHTS

APAR status

• Closed as program error.

Error description

• Storage Insights experiences intermittent Data Collection
  
  failures, shown in the GUI as Failed or Task Expired.
  And running a data collection or probe again might result
  
  in a successful probe, but it does not solve the problem.
  
  The failures are caused by a read time out in
  
  TimeSeriesQueryException.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users experiencing intermittent data    *
  * collection failures                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Storage Insights experiences intermittent Data Collection    *
  * failures, shown in the GUI as Failed or Task Expired.        *
  * And running a data collection or probe again might result    *
  * in a successful probe, but it does not solve the problem.    *
  *                                                              *
  * The failures are caused by a read time out in                *
  * TimeSeriesQueryException.                                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q22   [ 54X-IBM-SI ]
  ( release target 2Q 2022 / late April )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels