IBM Support

IT39486: INFORMIXHQ: WHEN HDR IS DISCONNECTED AND THEN SUBSEQUENTLY RECONNECTS THERE IS NO ALERT SENT

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APAR status

  • Closed as program error.

Error description

  • Two alerts are configured.  The first is to alert when the HDR
    Connection Status is "Disconnected".  The second is to alert on
    when the HDR Connection Status changes back to "Connected".  For
    both these alerts, the alerts run "On Change".
    
    If HDR is disconnected due to a network failure and then
    subsequently reconnects, the first alert is sent but not the
    second alert.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of informixHQ prior to version 2.3.0.                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Update to informixHQ 2.3.0.                                  *
    ****************************************************************
    

Problem conclusion

  • Fixed in informixHQ 2.3.0.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT39486

  • Reported component name

    INFORMIX SERVER

  • Reported component ID

    5725A3900

  • Reported release

    E10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-12-21

  • Closed date

    2023-02-17

  • Last modified date

    2023-02-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    INFORMIX SERVER

  • Fixed component ID

    5725A3900

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSGU8G","label":"Informix Servers"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"E10"}]

Document Information

Modified date:
18 February 2023