APAR status
Closed as program error.
Error description
It is possible that when user click on the IBM Spectrum Protect tab in the Virtual Environments extension they receive a GVM5109E message stating the following: GVM5109E An error occurred retrieving data from the IBM Spectrum Protect server. Contact the IBM Spectrum Protect server administrator for assistance. This is caused by a schedule having been created with the parameter "period=ONETIME" as a results perunits are null and it is treated incorrectly. To Diagnose the problem user will need to query the schedules and look for one with a period of ONETIME. The symptoms are identical to the symptoms of APAR IT23285. The fix delivered with APAR IT23285 was incomplete and additional changes are needed to address this issue fully. Affected versions: IBM Spectrum Protect for Virtual Environments - Data Protection for VMware version 8.1.x on all Windows and Linux platforms | MDVPARTL 8.1.6-TIV_5725TVEVM | (IT23285)
Local fix
Do not define a schedule to use the onetime parameter for the period option. If one is already created, the schedule can be deleted.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect data protection for VMware 8.1 running * * on Windows x64 and Linux x86 platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * This issue is projected to be fixed in the Data Protection * * for VMware vSphere GUI version 8.1.14 on Windows x64 and * * Linux x86 platforms. * * * * Note 1: This is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
The issue has been fixed, so GVM5109E message should not appear when clicking on IBM Spectrum Protect tab in VE extension.
Temporary fix
Comments
APAR Information
APAR number
IT39484
Reported component name
TSM FOR VE DP V
Reported component ID
5725TVEVM
Reported release
81L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-12-21
Closed date
2022-01-21
Last modified date
2022-01-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
vmgui
Fix information
Fixed component name
TSM FOR VE DP V
Fixed component ID
5725TVEVM
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]
Document Information
Modified date:
22 January 2022