IT39283: STORAGE SYSTEM UPLOAD LOGS TASK FAILS WHEN ANOTHER UPLOAD IS IN PROGRESS

APAR status

• Closed as program error.

Error description

• Initiating a log upload for a storage device results in a task
  failure in Storage Insights if the storage device is already in
  the process of uploading a log package. No warning is given when
  making the subsequent request to upload logs. The task failure
  does not give any indication of why it failed.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users uploading support data for        *
  * storage device                                               *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Initiating a log upload for a storage device results in a    *
  * task                                                         *
  * failure in Storage Insights if the storage device is already *
  * in                                                           *
  * the process of uploading a log package. No warning is        *
  * given when making the subsequent request to upload logs.     *
  * The task failure does not give any indication of why it      *
  * failed.                                                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q22   [ 54X-IBM-SI ]
  ( release target 3Q 2022 / August-September )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels