IT39170: INCORRECT DS8000 NODE STATUS

APAR status

• Closed as program error.

Error description

• It has been observed that a DS8000 device reports a ?Node
  Status? of: ?Service required?, while Storage Insights displays
  a? Normal? status. Storage Insights node status should match the
  node status that?s displayed on the DS8000 device.
  ____________________________________________________
  The defect is against component: 5608TPCSI
  Server/Manager build/release: 5.4.x
  Problem as described by customer: SI Pro Incorrectly Reporting
  Node Status as Normal
  Initial customer impact (low/med/high): med
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring DS8000 device while    *
  * node is offline                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * It has been observed that a DS8000 device reports a "Node    *
  * Status" of "Service required", while Storage Insights        *
  * displays                                                     *
  * a "Normal" status for the device.                            *
  *                                                              *
  * Storage Insights node status should match the node status    *
  * that's displayed on the DS8000 device.                       *
  *                                                              *
  * This APAR fix will address this for DS8900 devices, where    *
  * a DS command is available to fetch the node status, and it   *
  * will be properly displayed in the Storage Insights GUI.      *
  *                                                              *
  * Unfortunately that command is not available for the DS88x0   *
  * devices, so this will continue to operate as-is for DS88x0,  *
  * such as DS8880.                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q23   [ 54X-IBM-SI ]
  ( release target 2Q 2023 / May )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels