IBM Support

IT39091: NDMP RESTORE CAN FAIL WITH AN ANR1095E ERROR SAYING THE OPERATION CANNOT BE STARTED, IF A PREVIOUS RESTORE ATTEMPT FAILED

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APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • After a failed server or client initiated NDMP restore of data
    from a container storage pool on IBM Spectrum Protect server,
    subsequent restore attempts for the same node and filespace
    can fail with error:
    
    ANR1095E Data mover operation for node NODE1 and
    
    file space /filespace1 cannot be
    
    started - an operation involving this node and file
    
    space is already in progress.
    
    
    This is occurring as the failed restore process is not being
    cleaned up correctly.
    Only restore from a container storage pool is affected.
    
    Despite 'query process' showing no running process(es),
    "show threads" will show a 'restore node' command still being
    processed:
    
    Thread 403, Parent 373: AfRtrvRemoteThread, Storage 0, AllocCnt
    101 HighWaterAmt 69072
    tid=140728128947968, ptid=140732091188992, det=1, zomb=0,
    join=0, result=0, sess=0, procToken=1, sessToken=18
    lwp=49625
    Stack traces are disabled by option.
     Awaiting cond sessP->sinkThreadIdle (0x0x27f0ab0), using mutex
    sessP->mutex (0x0x7ffe3c0fa3b0), at sdutil.c(2054)
    Thread context:
    
      COMMMETHOD: SSL
      COMMAND: RESTORE NODE
      PORT: localhost.localdomain[127.0.0.1]:41084
      SESSION: 18
      THREAD_TYPE: UNKNOWN
      SESSION_TYPE: ADMIN
      ADMIN_NAME: ADMIN1
    
    This AfRtrvRemoteThread is hanging.
    
    
    IBM Spectrum Protect versions affected:
    IBM Spectrum Protect Server V8.1 and later on all supported
    platforms
    
    
    
    
    Additional Keywords:
    TSM "Spectrum Protect" #TS006572252  restore node nas ndmp
    

Local fix

  • Correct the reason for the original NDMP restore failure.
    Restart the Spectrum Protect server process/service, and then
    retry the failing NDMP restore.
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is being returned for documentation.  If this problem
    is seen, collect the following documentation and contact IBM
    support with servermon as well as SPI SPID BFREMOTE SDRTRV
    BRNODE trace for failed restore.
    Affected platforms:  AIX, Linux, and Windows.
    

APAR Information

  • APAR number

    IT39091

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81L

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-11-16

  • Closed date

    2024-04-09

  • Last modified date

    2024-04-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]

Document Information

Modified date:
14 June 2024