IT39008: HIGH LATENCY BETWEEN IBM DATA CENTERS RESULTING IN TIMEOUT FAILURES

APAR status

• Closed as program error.

Error description

• Storage Insights users may experience probe failure, performance
  monitoring failure, or slow response in the GUI due to high
  latency between the IBM data centers.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Storage Insights users may experience probe failure,         *
  * performance                                                  *
  * monitoring failure, or slow response in the GUI due to high  *
  * latency between the IBM data centers.                        *
  *                                                              *
  * These were due to CAS (Cassandra lightweight transactions)   *
  * queries resulting in timeout failures.                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q22   [ 54X-IBM-SI ]
  ( release target 1Q 2022 / March )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels