IBM Support

IT38981: WEEKLY JOB SCHEDULE CAN HANG AFTER EXECUTION, MISSING NEXT RUN TIME

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Jobs executed on a weekly base do complete fine and will get  a
    new scheduled date and time,
    
    but actually nothing will start at that time.
    
    
    All jobs scheduled are not starting anymore.
    
    
    The GUI will show and report such jobs as bein in "Idle"
    status even for some/since some days.
    
    Jobs scheduled on a daily base are not affected by this APAR.
    com.syncsort.dp.xsb.scheduleprovider.quartz.CronWeeklyTrigger
    
    
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.4 and higher
    
    
    
    
    Additional Keywords: SPP, SPPlus,  TS006230229, weekly,
    schedule, QuartzScheduler
    

Local fix

  • Manually reboot the SPP machine or
    manually start the job.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.8.2 and 10.1.9.        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.9.3 and 10.1.10. Note that this is subject to change at *
    * the discretion of IBM.                                       *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus weekly job schedule has been fixed to
    properly run jobs on the specified weekly schedule.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT38981

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A18

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-11-04

  • Closed date

    2022-02-21

  • Last modified date

    2022-02-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Other
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024