IT38802: EXCESSIVE EMAILS RECEIVED: DATA COLLECTOR INTERRUPTIONS FOR IBM STORAGE INSIGHTS

APAR status

• Closed as program error.

Error description

• Excessive emails may be generated with subject:
  Data Collector Interruptions for IBM Storage Insights
  
  
  The message body beginning with:
  At<Day Date Time Timzone> we noticed that a data collector in
  your environment has not connected to IBM Storage Insights.
  
  
  The emails may be triggered erroneously.
  
  To determine if this is the scenario, please check the status of
  the mentioned Data Collectors in your Storage Insights UI to
  determine the current state prior to taking any of the suggested
  actions linked in the email.
  

Local fix

• TBD
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users who experience connectivity       *
  * interruptions with their Data Collector(s)                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Excessive emails may be generated with subject:              *
  * Data Collector Interruptions for IBM Storage Insights        *
  *                                                              *
  * The message body beginning with:                             *
  * At<Day Date Time Timzone> we noticed that a data             *
  * collector in your environment has not connected to           *
  * IBM Storage Insights.                                        *
  *                                                              *
  * The emails may be triggered erroneously.                     *
  *                                                              *
  * To determine if this is the scenario, please check the       *
  * status of the mentioned Data Collectors in your Storage      *
  * Insights UI to determine the current state prior to taking   *
  * any of the suggested actions linked in the email.            *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q21   [ 54X-IBM-SI ]
  ( release target 4Q 2021 / December )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels