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IT38690: DATA COLLECTOR LEAVING OPEN SFTP CONNECTIONS ON EMS NODE FOR SPECTRUM SCALE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The netstat command clearly shows that it's the insights process
    keeping open the port 22 connections
    [root@XXX1 ~]# ps -ef | grep 16793
    root 16793 16779 0 Jul13 ? 02:16:31
    /root/PL_Datacollector/jre/bin/java
    -Djdk.http.auth.tunneling.disabledSchemes= -cp ./classes:./lib/*
    com.ibm.saas.agent.CollectorMain
    root 71974 55681 0 14:08 pts/5 00:00:00 grep --color=auto 16793
    [root@xxx1 ~]# netstat -tanp | grep 16793
    tcp6      0     0 xxx.xxx.xxx.xx:61927    xxx.xxx.xxx.xx:22
     ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:36848    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:57307    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:53817    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:59505    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:60461    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:63601    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:63669    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:32914    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:58405    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:63940    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:53684    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:52315    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:40453    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:47370    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:60448    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:32924    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    
    tcp6      0     0 xxx.xxx.xxx.xx:58145    xxx.xxx.xxx.xx:22
      ESTABLISHED 16793/java
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring Spectrum Scale device  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Storage Insights is leaving open port 22 while monitoring    *
    * a Spectrum Scale device.                                     *
    *                                                              *
    * The netstat command clearly shows that it's the insights     *
    * process                                                      *
    * keeping open the port 22 connections                         *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 4Q21   [ 54X-IBM-SI ]
    ( release target 4Q 2021 / November )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT38690

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-10-13

  • Closed date

    2021-10-13

  • Last modified date

    2021-10-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
12 January 2026