IT38631: CAPACITY CHART MAY FAIL TO BE DISPLAYED IN STORAGE INSIGHTS GUI WITH ERROR BPCUI0032E

APAR status

• Closed as program error.

Error description

• In Storage Insights GUI -> Resources -> Block Storage Systems ->
  Select a storage -> Actions -> View capacity, the chart may fail
  to be displayed and give error:
  
  BPCUI0032E
  
  Oops something wrong happened on our end. Try refreshing the
  page to fix the issue. Error code: TSS:ECONNRESET.
  Reference ID: 6996ab40cfad0883
  

Local fix

• Refresh the page
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users viewing capacity charts           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights GUI -> Resources -> Block Storage        *
  * Systems                                                      *
  * Select a storage -> Actions -> View capacity, the chart may  *
  * fail                                                         *
  * to be displayed and give error:                              *
  *                                                              *
  * BPCUI0032E                                                   *
  * Oops something wrong happened on our end. Try refreshing the *
  * page to fix the issue. Error code: TSS:ECONNRESET.           *
  * Reference ID: 6996ab40cfad0883                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following release:
  
  IBM Storage Insights 4Q21   [ 54X-IBM-SI ]
  
  ( released 4Q 2021 / December )
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels