APAR status
Closed as program error.
Error description
Error Description: IBM Spectrum Protect Plus backups of Microsoft SQL Server databases may fail with the error message below. This error is due to an extra slash in the database file path. ERROR,<timestamp> UTC,2,CTGGA3152,[<DBServerHost>] The validation of the shadow copy device [\\?\GLOBALROOT\Device\Har ddiskVolumeShadowCopy34\ProgramData\SQLData\archive\log\<DBName >.ldf]failed with error: [The filename directory name or volum label syntax is incorrect]. ERROR,<timestamp> UTC,2,CTGGA3090,[<DBServerHost>] Group WN67150\<DBName> copy failed. Error: [The source file [\\?\GLOB ALROOT\Device\HarddiskVolumeShadowCopy34\ProgramData\SQLData\ar chive\log\<DBName.ldf]validation failed. Reason: [The filename volume label syntax is incorrect]]
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.x * **************************************************************** * PROBLEM DESCRIPTION: * * see ERROR Description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.9. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
Made enhancements to handle additional \ characters in the file paths. After applying the fix the backup job will complete for databases with file paths that have additional \ characters in them.
Temporary fix
Comments
APAR Information
APAR number
IT38606
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A17
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-10-05
Closed date
2021-11-04
Last modified date
2021-11-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Apps SQL
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024