IBM Support

IT38559: STORAGE INSIGHTS UNABLE TO MONITOR MULTIPLE STORAGE SYSTEMS ADDED VIA SINGLE SMI-S CIMOM / SERVICE PROVIDER

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APAR status

  • Closed as program error.

Error description

  • Storage Insights should be able to monitor multiple storage
    systems which are managed by a single CIMOM (SMI-S provider)
    service. Currently in Storage Insights when a CIMOM managing two
    storage devices is added, it adds only one of the storage system
    and ignores the second storage system.
    
    This applies when monitoring EMC, Hitachi and other non-IBM
    storage devices.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring multiple non-IBM       *
    * storage devices                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Storage Insights should be able to monitor multiple storage  *
    * systems which are managed by a single CIMOM                  *
    * (SMI-S provider) service. Currently in Storage Insights when *
    *                                                              *
    * a CIMOM managing two storage devices is added, it adds       *
    * only one of the storage system and ignores the second        *
    * storage system.                                              *
    *                                                              *
    * This applies when monitoring EMC, Hitachi and other          *
    * non-IBM storage devices.                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following release:
    
    IBM Storage Insights 4Q21   [ 54X-IBM-SI ]
    
    ( released 4Q 2021 / December )
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT38559

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-09-30

  • Closed date

    2022-01-10

  • Last modified date

    2022-01-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
12 January 2026