IBM Support

IT38482: UN-ACKNOWLEDGE FC PORTS STATUS FAIL, THE ACKNOWLEDGED STATUS DOES NOT CHANGE IN GUI

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APAR status

  • Closed as program error.

Error description

  • If there are FC-Ports with status other than Operational and
    this status was acknowledged, than it is not possible to
    un-acknowledge again.
    The action "Mark Status as unacknowledged" doesn't show again in
    the drop-down menu after user unsuccessfully tried to
    un-acknowledge FC port status.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users attempting action to mark status  *
    * as unacknowledged                                            *
    *                                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If there are FC ports with status other than Operational     *
    * and this status was acknowledged by the user, than it is     *
    * not possible to un-acknowledge again.                        *
    *                                                              *
    * The action "Mark Status as Unacknowledged" doesn't           *
    * show again in the drop-down menu after user                  *
    * unsuccessfully tried to un-acknowledge FC port status.       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 1Q22   [ 54X-IBM-SI ]
    ( release target 1Q 2022 / March )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT38482

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    544

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-09-24

  • Closed date

    2022-03-15

  • Last modified date

    2022-03-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"544","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
12 January 2026