IT38474: DATA COLLECTION (PROBE) STATUS IS FAILED FOR SPECTRUM VIRTUALIZE STORAGE [NULLPOINTEREXCEPTION]

APAR status

• Closed as program error.

Error description

• The probe portion of data collection fails for several different
  Spectrum Virtualize storage devices. This includes SVC, Storwize
  V7000, FlashSystem 9100, and others.
  
  The NullPointerException occurs while processing the probe data
  for the device.
  
  java.lang.NullPointerException at
  java.lang.String.contains(String.java:4105) at com.ibm.srm.data
  processor.probe.svc.SVCProbeProcessor.lambda$diskASPostProcess$
  92(SVCProbeProcessor.java:6509)
  ...
  at com.ibm.srm.dataprocessor.probe.svc.SVCProbeProcessor.diskAS
  PostProcess(SVCProbeProcessor.java:6509)at com.ibm.srm.dataproce
  stProcess(SVCProbeProcessor.java:6375)at com.ibm.srm.dataprocess
  ocess(SVCProbeProcessor.java:5761)at
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring Spectrum Virtualize    *
  * storage devices                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The probe portion of data collection fails for several       *
  * different                                                    *
  * Spectrum Virtualize storage devices. This includes SVC,      *
  * Storwize V7000, FlashSystem 9100, and others.                *
  *                                                              *
  * There is a NullPointerException that occurs while processing *
  *                                                              *
  * the probe data for the device.                               *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q21   [ 54X-IBM-SI ]
  
  ( release target 4Q 2021 / November )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels