APAR status
Closed as program error.
Error description
MQ multi-instance queue manager running in MQ 9.2 fails over due to delay in log write for 20+ seconds whereas the QM running in MQ 9.1 could cope with log write delays up to 120 seconds by default.
Local fix
Problem summary
**************************************************************** USERS AFFECTED: All users of MQ multi-instance queue manager in MQ 9.2 / 9.2.x Platforms affected: MultiPlatform **************************************************************** PROBLEM DESCRIPTION: The log write timeout in MQ 9.2 was previously set to 20 seconds and this caused the QM to trigger a failover to a multi-instance standby queue manager if there was a log write delay of 20 seconds or more.
Problem conclusion
MQ logic has been modified to change the default log write timeout to 60 seconds and with this the QM could cope with log write delays up to 120 seconds. As described in more detail in the MQ performance reports, slow log writes present a bottleneck to the queue manager's persistent/transacted message workload. Any such IO write delays should be investigated and remediated at the storage layer to avoid a resulting degredation of service to the queue manager. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v9.2 LTS 9.2.0.5 v9.x CD 9.2.5 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT38381
Reported component name
MQ BASE V9.2
Reported component ID
5724H7281
Reported release
920
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-09-15
Closed date
2021-12-21
Last modified date
2021-12-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MQ BASE V9.2
Fixed component ID
5724H7281
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920"}]
Document Information
Modified date:
22 December 2021