IT38291: AMQ9504 error message does not contain the channel name

APAR status

• Closed as program error.

Error description

• The AMQ9504 error message incorrectly contains the text
  "Detected
  multiple key resets" instead of the channel name associated with
  the protocol error:
  
  AMQ9504E: A protocol error was detected for channel 'Detected
  multiple key resets'.
  

Local fix

Problem summary

• ****************************************************************
  USERS AFFECTED:
  Users who receive the error message AMQ9504 and need to
  determine the name of the channel associated with the protocol
  error will be affected by this problem.
  
  
  Platforms affected:
  MultiPlatform
  
  ****************************************************************
  PROBLEM DESCRIPTION:
  When the IBM MQ code detects multiple SSL/TLS key resets then a
  failure data capture (FDC) record with probe identifier CO373099
  and an AMQ9504 error message are generated.
  
  A message insert "Detected multiple key resets" is used to
  explain to the user why the FDC record had been created.  This
  message insert is also used by the code which writes the AMQ9504
  error log message and in that context the insert should have
  been a channel name:
  
  > mqrc AMQ9504
  
  536909060  0x20009504  rrcE_PROTOCOL_ERROR
  
  MESSAGE:
  A protocol error was detected for channel '<insert one>'.
  

Problem conclusion

• The code has been corrected so that the channel name associated
  with the protocol error is used in the AMQ9504 error message.
  Both the channel name and informational text inserts are written
  in the FDC output.
  
  ---------------------------------------------------------------
  The fix is targeted for delivery in the following PTFs:
  
  Version    Maintenance Level
  v9.2 LTS   9.2.0.5
  v9.x CD    9.2.5
  
  The latest available maintenance can be obtained from
  'WebSphere MQ Recommended Fixes'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
  
  If the maintenance level is not yet available information on
  its planned availability can be found in 'WebSphere MQ
  Planned Maintenance Release Dates'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
  ---------------------------------------------------------------
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MQ BASE V9.2

• Fixed component ID

  5724H7281

Applicable component levels