IT38290: EXPORT OF PERFORMANCE DATA FAILS

APAR status

• Closed as program error.

Error description

• Performance data export in Storage Insights fails. No error
  appears other than 'task failed'. This occurs regardless of time
  period (several days, week, month) and for multiple devices of
  different types.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insight users exporting performance data         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Performance data export in Storage Insights fails. No error  *
  * appears other than 'task failed'. This occurs regardless of  *
  * time                                                         *
  * period (several days, week, month) and for multiple devices  *
  * of                                                           *
  * different types.                                             *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following release:
  
  IBM Storage Insights 3Q21   [ 54X-IBM-SI ]
  ( released 3Q 2021 / September )
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels