APAR status
Closed as program error.
Error description
SQL application server restore failed on IBM Spectrum Protect Plus with syntax error. The issue is encountered when there are duplicate database names in 2 SQL instances of the same SQL server. Restore from 1 instance to another instance may have this issue. The following error may seen from the job log: CTGGA3090,[SQL_Name] copy failed. Error: [The source file [xxxxxxxxxxxxx] validation failed. Reason: [(123 The filename directory name or volume label syntax is incorrect.] CTGGA3034,[SQL_name] Failed to restore database. Error: Writer [SqlServerWriter] reported error status([VSS_WS_FAILED_AT_POST_RESTORE] [14]) error message [(0x00000000 000000DD75B66750)] IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.x Additional Keywords: SPPLUS, TS006539050, Retore, Syntax, incorrect
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.* * **************************************************************** * PROBLEM DESCRIPTION: * * see ERROR description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus level * * 10.1.9. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
Fixed an issue with restore when there are two databases with same name exists on two instances on the same server. After applying the fix the restore job will complete successfully for this case also.
Temporary fix
Comments
APAR Information
APAR number
IT38288
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A18
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-09-07
Closed date
2021-10-12
Last modified date
2021-10-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Apps SQL
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024