IT38162: STORAGE INSIGHTS SCHEDULED JOBS FAIL TO EXECUTE FOR A PERIOD OF DAYS

APAR status

• Closed as program error.

Error description

• A defect was discovered with the Storage Insights task manager
  service, which resulted in no Storage Insights jobs running.
  ____________________________________________________
  The defect is against component: 5608TPCSI
  Server/Manager build/release: 5.4.x
  Problem as described by customer: Scheduled task hasn?t run in 3
  days
  Initial customer impact (low/med/high): med
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users with scheduled reports configured *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Defect was discovered in Storage Insights task manager       *
  * service, which results in no Storage Insights jobs running.  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q21   [ 54X-IBM-SI ]
  ( release target 4Q 2021 / December )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels