IT38157: RETENTION SET COPY JOB TERMINATED BY SYSTEM AFTER TWO INCOMPLETE RETRIES.

IBM Spectrum Protect Server V8.1 Fix Pack 13 (V8.1.13) Downloads

APAR status

• Closed as program error.

Error description

• A retention copy job will be automatically set to TERMINATED
  status if the second attempt to resume the job results in an
  INCOMPLETE state for the job.
  
  Messages are seen in the server activity log when the job is set
  to terminated by the system, for example:
    ANR0985I Process # for COPY RETENTION SET (SUMMARY)
  
     running in the BACKGROUND completed with completion
  
     state INCOMPLETE at hh:mm:ss. (SESSION: ####, PROCESS: ###,
  JOB: ###)
  
  
  
    ANR3852I Retention set with ID XX for rule
  
     <RULE_NAME>  is copied to tape storage with state Incomplete.
  
  
     The following results are available: total number of
  
     retention set files: XX, number of copied files:
  
     YY, number of files that failed to copy: ZZ.
  
     (SESSION: ###, PROCESS: ###, JOB: ###)
  
    ANR4161E Job ### terminated by SYSTEM. (SESSION: ###, PROCESS:
  ###, JOB: ###)
  
  
  A query of the job with "QUERY JOB <id>" shows the status as
  terminated.
  
  A server trace shows the copy job can only be restarted twice
  before it is automatically set to terminated status:
  [imret.c][6961][imUpdateRetsetCopyRetry]:Current retry time is
  2, already reach the max retry times, cannot be retried.
  .
  [admjob.c][1332][TraceMsg]:ANR4161E Job ### terminated by
  SYSTEM.~
  
  The error that has lead to the job finishing as incomplete is
  not relevant, the job will be set to terminated after the second
  incomplete retry.
  
  Jobs that are interrupted by a server administrator (INTERRUPT
  JOB command) are not affected by this issue.
  
  This APAR will alter the observed behaviour, the incomplete job
  will be no longer terminated by the system.
  
  Termination of the job (TERMINATE JOB command) will be left to
  the discretion of the server administrator.
  

Local fix

• Recreate the terminated retention set.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.13. Note that this is     *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R81A PSY

     UP

• R81L PSY

     UP

• R81W PSY

     UP