IT38152: STORAGE INSIGHTS MAY FAIL TO UPLOAD HARDWARE SUPPORT LOGS WHEN THE SIZE IS LARGER THAN 1GB

APAR status

• Closed as program error.

Error description

• Data logs upload may fail when the size of the snap is larger
  than 1 GB.
  The SVC log collection is failing with <502 Bad Gateway>
  The code will be enhanced to split large file into chunks of
  1GB.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users uploading log files which are     *
  * larger than 1GB in size                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Data logs upload may fail when the size of the snap is       *
  * larger                                                       *
  * than 1 GB.                                                   *
  * The SVC log collection is failing with <502 Bad Gateway>     *
  * Code will be enhanced to split large file into chunks of     *
  * 1GB.                                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q22   [ 54X-IBM-SI ]
  ( release target 1Q 2022 / March )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels