APAR status
Closed as program error.
Error description
When the same Microsoft 365 user is protected in both OneDrive and Outlook, IBM Spectrum Protect Plus License report counts the same user twice and displays in the field Total number of users under Microsoft 365 Protection section. The Microsoft 365 license is based on user license. It does not matter if protection is run in OneDrive or Outlook or both. To see if there are proper number of licenses, the unique users should be counted. Versions affected: 10.1.6.* and upper versions
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.6, 10.1.7, and 10.1.8. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. The problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.9. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
The IBM Spectrum Protect Plus License report has been modified to count M365 users more accurately. Users with data protected under both Outlook and OneDrive will be counted as a single user rather than two.
Temporary fix
Comments
APAR Information
APAR number
IT38049
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A18
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-08-18
Closed date
2021-09-30
Last modified date
2021-09-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Platform Reports
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024