IBM Support

IT38020: SQL AND EXCHANGE BACKUPS HANG WHEN ATTEMPTING TO CONNECT TO THE APPLICATION SERVER.

Abstract

IBM Spectrum Protect Plus database backups can completely hang and stop outputting messages in the Job Log.

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

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Document Information

Modified date:
28 July 2026