APAR status
Closed as program error.
Error description
Microsoft Exchange DAG and Microsoft SQL AAG force a base backup due to missing metadata information after failover, even when there is a prior base backup before the failover. Windows application event viewer log shows following message for Exchange database full backup as an example: Information <date-time> MSExchangeRepl 2090 Action "Database: <exchange-db>\<exchange-server>Mailbox server: <exchange-server host> A failover or switchover occurred. Database <exchange-db>\<exchange-server> will be mounted with no data loss." Information <date-time> MSExchangeRepl 2110 Exchange VSS Writer The Microsoft Exchange VSS Writer instance xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx has successfully prepared for a full or a copy backup of database '<exchange-db>'. The following database will be backed up: <exchange-db>. Sample steps are as following: 1. AG1 runs as base backup 2. AG1 runs as incremental backup 3. AG2 runs as base backup 4. AG2 runs as incremental backup 5. AG1 is a forced base backup Versions affected: 10.1.*
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.* * **************************************************************** * PROBLEM DESCRIPTION: * * see Error Description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus level * * 10.1.9. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
Fixed an issue with processing metadata associated with the source volumes for the databases. After applying the fix a fail over will not cause a base backup when an incremental backup is possible.
Temporary fix
Comments
APAR Information
APAR number
IT38010
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A16
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-08-15
Closed date
2021-10-08
Last modified date
2021-10-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Apps Exchange
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A16","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024