IBM Support

IT37961: STORAGE INSIGHTS DOES NOT ADD THE SECONDARY DS8K HMC CONTROLLER IP WHEN ADDING DEVICE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When customer adds a DS8k device to Storage Insights, there are
    two controller ip addresses. Currently only the first hmc
    controller ip address gets added. The second one is not added.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring DS8000 devices         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When customer adds a DS8000 device to Storage Insights,      *
    * there are two controller IP addresses. Currently only the    *
    * first                                                        *
    * HMC controller IP address gets added. The second one is      *
    * not added.                                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following release:
    
    IBM Storage Insights 4Q21   [ 54X-IBM-SI ]
    
    ( released 4Q 2021 / December )
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT37961

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-08-10

  • Closed date

    2022-02-22

  • Last modified date

    2022-02-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
12 January 2026