IT37892: DATA COLLECTOR SHOWS STATUS OF UPGRADED/RUNNING BUT THE UPGRADE EXPIRED TASK MESSAGE IS PRESENT UNDER IT'S UPGRADE COLUMN .

APAR status

• Closed as program error.

Error description

• Due to the fact that two upgrade tasks are sent to IBM Storage
  Insights Data Collector , the first one succeeds , but second
  tasks expires .
  
  The data collector appear upgraded but the expired task message
  appear under the upgrade column .
  

Local fix

• Contact Support
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users upgrading Data Collector          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Due to the fact that two upgrade tasks are sent to the       *
  * IBM Storage Insights Data Collector, the first one           *
  * succeeds, but the second tasks expires.                      *
  *                                                              *
  * The Data Collector appears upgraded but the expired          *
  * task message is shown in the upgrade column.                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q22   [ 54X-IBM-SI ]
  ( release target 1Q 2022 / March )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels