IT37838: INSTALLATION BY USING THE IBM INSTALLATION MANAGER GRAPHICAL WIZARD FAILS ON AIX WITH ERRORS "CANNOT LOAD MODULE.."

8.1.12.200-IBM-SPSRV-WindowsX64
8.1.12.200-IBM-SPSRV-Linuxx86_64
8.1.12.200-IBM-SPSRV-Linuxs390x
8.1.12.200-IBM-SPSRV-Linuxppc64le
8.1.12.200-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 13 (V8.1.13) Downloads
IBM Spectrum Protect Server V8.1.12.X interim fix downloads

APAR status

• Closed as program error.

Error description

• If the environment variable LIBPATH is not set to this value:
  
  export LIBPATH=/opt/freeware/lib:$LIBPATH
  
  (check with "echo $LIBPATH" )
  
  
  then the installation of the IBM Spectrum Protect server via the
  IBM Installation Manager graphical wizard launched by command
  "install.sh -g" will fail with the following errors:
  
  00:00.53 ERROR [main] com.ibm.cic.agent.internal.ui.AgentUI
  reportStatus
  Could not load SWT library. Reasons:
  /daten/TSM/8.1.12.100/im32/configuration/org.eclipse.osgi/766/0/
  .cp/libswt-pi-gtk-4630.a (0509-022
  Cannot load module
  /opt/freeware/lib/libgdk-x11-2.0.a(libgdk-x11-2.0.so.0).
  0509-150 Dependent module /usr/lib/libXrender.a(libXrender.so.1)
  could not be loaded.
  0509-152 Member libXrender.so.1 is not found in archive
  0509-022 Cannot load module
  /daten/TSM/8.1.12.100/im32/configuration/org.eclipse.osgi/766/0/
  .cp/libswt-pi-gtk-4630.a.
  0509-150 Dependent module
  /opt/freeware/lib/libgdk-x11-2.0.a(libgdk-x11-2.0.so.0) could
  not be
  loaded.)
  swt-pi-gtk (Not found in java.library.path)
  
  
  
  
  Platform/version affected:
  IBM Spectrum  Protect Server on AIX OS supported version
  
  
  
  
  Additional keywords:
  #TS006102560   installer "Could not load SWT library" AIX
  LIBPATH
  

Local fix

• Before starting the  IBM Spectrum Protect software GUI installer
   set the LIBPATH environment variable by running:
  export LIBPATH=/opt/freeware/lib:$LIBPATH
  
  Then start the installer as usual:
  ./install.sh -g
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users using the GUI mode     *
  * when performing a install or update.                         *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.  This problem is          *
  * currently projected to be fixed in levels 8.1.12.200 and     *
  * 8.1.13.000                                                   *
  *   Note that this is subject to change at the discretion of   *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
     Affected platform:  AIX.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R81A PSY

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