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IT37825: PERFORMANCE COLLECTION INTERVAL IS LESS THAN FIVE MINUTES AND TWO CONSECUTIVE INTERVALS CONTAIN THE SAME STATISTICAL FILES

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APAR status

  • Closed as program error.

Error description

  • Performance metrics have a zero value in some cases and the
    performance collection interval is less than five minutes.
    Looking at two consecutive performance collection jobs, the same
    statistical data is collected.
    
    When viewing the performance graphs for storage devices, this
    may appear as random drops of I/O activity to 0.  The zero
    values and the discrepancies in the interval length are also
    seen in the output from Export Performance Data.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users viewing the performance graphs    *
    * for storage devices                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    *                                                              *
    * Performance metrics have a zero value in some cases and the  *
    * performance collection interval is less than five minutes.   *
    * Looking at two consecutive performance collection jobs, the  *
    * same                                                         *
    * statistical data is collected.                               *
    *                                                              *
    * When viewing the performance graphs for storage devices,     *
    * this                                                         *
    * may appear as random drops of I/O activity to 0.  The zero   *
    * values and the discrepancies in the interval length are also *
    * seen in the output from Export Performance Data.             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 3Q21   [ 54X-IBM-SI ]
    ( release target 3Q 2021 / September )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT37825

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-07-29

  • Closed date

    2021-08-11

  • Last modified date

    2021-08-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
12 January 2026