IT37817: CUSTOM ALERTS DO NOT TRIGGER OR STOP TRIGGERING AFTER A WHILE.

APAR status

• Closed as program error.

Error description

• Custom alerts created for a device are not triggered or stop
  triggering after a while. The alerts may stop triggering for a
  longer period of time after they are initially triggered or
  don't trigger at all.
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users with custom alerts configured     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights, custom alerts created for a device are  *
  * not triggered, or they stop being triggered after a while.   *
  * The alerts may stop triggering for a longer period of time   *
  * after they are initially triggered or don't trigger at all.  *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q21   [ 54X-IBM-SI ]
  
  ( release target 3Q 2021 / September )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels